About Us

Our Story:

Peter and Nicole decided to use their skills to provide a high quality, internet store that provides the best in baby products. We are parents to four beautiful children ages 8 and younger. Peter works full time as an IT director, and Nicole is an at home mom with a background in social work.

We started cloth diapering over 3 years ago, and have not looked back. We look forward to providing our customers with some of those tried and true baby products that we have loved through the years, and we are sure you will too. We are happy to provide advice for your situation; there’s not a simple answer for everyone, but we’re willing to help provide you with choices that we believe will work in your specific situations.

Why Baby Crunchy?

When our kids came to visit us in the hospital after the birth of our youngest son, our youngest daughter suggested renaming our new baby. We said, “um… no” (we’re all for kids playing a part in the family, but we retain naming rights). So she said, “okay, I will name he Crunchy”. Aside from it being super cute when she mentioned it, somehow the name stuck… and now our youngest goes by “crunchy” almost as much as his given name.

The term Crunchy has also been used to refer to those who choose natural products and who practice attachment parenting.

So between the definition and representation of our little ones, the store “Baby Crunchy” was born.

Questions?

Feel free to contact us with any questions about baby product. We also are happy to take recommendations of products you believe that we should stock (or specific patterns). If you are not finding what you’re looking for send us an e-mail and we’ll do our best to help you out! Emails are a great way to get in touch us, but feel free to call too. We’ll return calls and emails as soon as possible.

Store Policies

Shipping:

  • BabyCrunchy.com is now happy to ship ALL US orders free of charge!  Orders that are not ‘special order’ will go out within 2-3 business days (unless otherwise noted).  Shipping is generally by Priority or First Class Mail; however, babycrunchy reserves the right to ship via other methods.
  • International shipping: at this time, international shipping is unavailable (this excludes APO addresses).  I apologize for any inconvenience this may cause.
  • Returned packages due to incorrect /incomplete addresses and/or lack of signing for the package will be at the customer’s expense unless BabyCrunchy made the error.
  • APO Shipping: Please understand I cannot be responsible for lost or damaged items, BabyCrunchy highly recommends purchasing insurances for these packages.

Returns/Exchanges:

Even exchanges/store credit will be offered for all unopened/unwashed/unused complete items within 10 days of receiving the item.  Shipping (for return and new item) will be at the customer’s expense.  Returns for used products will be on a case-by-case basis.  Please contact BabyCrunchy for a return authorization number prior to returning.

Insurance:  Please consider purchasing additional insurance for your packages.

Privacy:

All information provided to BabyCrunchy is strictly confidential; including, address, email, phone number.  No information will be shared or sold to any source.  Credit card information is protected by a third party merchant gateway service: authorize.net.

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